To support our valued current and potential customers and solution providers, AuthenTec has established a global team of experts who can provide you with the assistance you need. Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. In the Device Manager , click Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. Identify the version of the fingerprint reader device driver currently installed. Update the fingerprint reader software. Could you please tell me what must I do to fix the problem.
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So I can’t setup my internal fingerprint reader. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites. Hi Rolando I have a similar problem as you.
Windows 10 Fingerprint driver for AES device on Eliteboo – HP Support Community –
Friday, January 15, But when I swipe my finger there is no reaction. Rick, believe me I have, as nic many many others who have similar or worse problems. I worked so hard an looked so much an all because of this little page i found it all!!!!
So unless and until all those firms get their tech support act together, these types of forums will be the lifeline for stranded users. Remove From My Forums.
If you don’t contact AuthenTec, then how are they supposed to know you’re looking for a driver? Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system. The fingerprint access manager software is listed. Well, Thursday I sent an email to Authentec asking for help Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it.
Saturday, October 3, 1: Digital Persona application software for 64 autuentec Vista and Windows 7.
Help setting up my fingerprint reader
This worked out well for me. I have the same question 8. No updates for the ass2810 managment software. Now I’ve been looking for a proper solution. SimplePass application software for 32 bit and 64 bit Windows 7.
The components of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems. When searching for drivers and software, you must use the specific product number of your computer.
Could you please tell me what must I do to fix the problem. In the meantime new hp laptops with Windows 7 and Authentec Fingerprint reader were available. You can follow the question or vote as helpful, but you cannot reply to this thread.
Tuesday, November 24, 4: The fingerprint reader drivers installed with Windows 7. Last weekend I Installed the RTM on my notebook hp txz and everything is working OK except for the finger print reader Authentec AESthere were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems.
For best performance, check HP Software and Driver Downloads for device driver updates auhtentec your specific model. My fingerprint scanner AESl for studio laptop finally works!!!! The Virtual Agent is currently unavailable.
Authenttec the Power button to start the computer, then press the F2 key and select System Information from the listing. Wednesday, September 30, 2: JoelOSedit Created on June 6,